In this episode of Torch Talk, Lindsey Chupp sits down with Seth Buchwalter, President of Whitaker Meyers, for a practical and eye-opening conversation about risk management, insurance strategy, and protecting what matters most in business.
Seth unpacks real-world scenarios that many business owners overlook, from special event coverage and cyber threats to employment practices liability, directors and officers insurance, and hired and non-owned auto exposure. Throughout the discussion, he explains how even businesses that “haven’t done anything wrong” can face significant legal and financial risk, and why proactive education is more powerful than reactive damage control.
The conversation also explores how independent agents evaluate risk, what business owners should be reviewing regularly, and why policy language and changing operations matter more than most leaders realize. Seth shares candid examples from real claims situations, emphasizing that smart risk management isn’t about fear. It’s about clarity, preparation, and informed decision-making.